.page-contact {
  background: var(--c-stone);
  color: var(--c-ink);
}

/* ── 面包屑 ───────────────────────────── */
.page-contact .contact-crumb {
  background: var(--c-snow);
  border-bottom: var(--line) solid var(--c-ink);
}

.page-contact .contact-crumb .breadcrumb {
  max-width: var(--wrap-max);
  margin: 0 auto;
  padding: 14px 18px;
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: 13px;
  letter-spacing: 0.02em;
}

/* ── 首屏 ─────────────────────────────── */
.page-contact .contact-hero {
  position: relative;
  overflow: hidden;
  background: var(--c-deep);
  color: var(--c-snow);
  border-bottom: var(--line) solid var(--c-ink);
}

.page-contact .contact-hero__bg {
  position: absolute;
  inset: 0;
  width: 100%;
  height: 100%;
  object-fit: cover;
  opacity: 0.3;
}

.page-contact .contact-hero__inner {
  position: relative;
  z-index: 1;
  padding-top: 46px;
  padding-bottom: 54px;
}

.page-contact .contact-hero__kicker {
  margin: 0 0 16px;
  font-size: 12px;
  font-weight: 700;
  letter-spacing: 0.2em;
  color: var(--c-sand);
}

.page-contact .contact-hero__title {
  margin: 0 0 20px;
  font-size: clamp(2.8rem, 13vw, 6.2rem);
  font-weight: 900;
  line-height: 0.92;
  letter-spacing: -0.03em;
  color: var(--c-snow);
}

.page-contact .contact-hero__lede {
  max-width: 54ch;
  margin: 0 0 24px;
  font-size: clamp(1rem, 2.7vw, 1.125rem);
  line-height: 1.72;
  color: rgba(255, 255, 255, 0.88);
}

.page-contact .contact-hero__chips {
  list-style: none;
  margin: 0;
  padding: 0;
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.page-contact .contact-hero__chips .tag {
  padding: 6px 11px;
  font-size: 12px;
  letter-spacing: 0.02em;
  overflow-wrap: anywhere;
}

/* ── 客服渠道 ─────────────────────────── */
.page-contact .contact-console {
  border-bottom: var(--line) solid var(--c-ink);
}

.page-contact .console {
  display: grid;
  grid-template-columns: 1fr;
  gap: 16px;
  margin-top: 30px;
}

.page-contact .console__card {
  display: flex;
  flex-direction: column;
  gap: 10px;
  padding: 20px 18px 18px;
  background: var(--c-snow);
  border: var(--line) solid var(--c-ink);
  border-radius: var(--radius);
  box-shadow: 4px 4px 0 var(--c-mist);
}

.page-contact .console__card--primary {
  background: var(--c-lake);
  color: var(--c-snow);
  box-shadow: var(--shadow-gold);
}

.page-contact .console__label {
  margin: 0;
  font-size: 12px;
  font-weight: 700;
  letter-spacing: 0.15em;
  color: var(--c-teal);
}

.page-contact .console__card--primary .console__label {
  color: var(--c-sand);
}

.page-contact .console__value {
  margin: 0;
  font-family: var(--font-mono);
  font-size: clamp(1.05rem, 3.6vw, 1.32rem);
  font-weight: 600;
  line-height: 1.32;
  letter-spacing: -0.01em;
  overflow-wrap: anywhere;
}

.page-contact .console__card--primary .console__value {
  color: var(--c-snow);
}

.page-contact .console__hint {
  margin: auto 0 0;
  padding-top: 10px;
  font-size: 13px;
  line-height: 1.68;
  color: rgba(26, 29, 33, 0.74);
  border-top: 1px solid var(--c-mist);
}

.page-contact .console__card--primary .console__hint {
  color: rgba(255, 255, 255, 0.84);
  border-top-color: rgba(255, 255, 255, 0.28);
}

/* ── 服务时间 ─────────────────────────── */
.page-contact .contact-window .section-head__index {
  color: var(--c-sand);
}

.page-contact .contact-window .section-head__title {
  color: var(--c-snow);
}

.page-contact .contact-window .section-head__note {
  color: rgba(255, 255, 255, 0.76);
}

.page-contact .window {
  margin-top: 28px;
  border: var(--line) solid var(--c-snow);
  border-radius: var(--radius);
  overflow: hidden;
}

.page-contact .window__bar {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  justify-content: space-between;
  gap: 10px;
  padding: 16px 18px;
  background: var(--c-sand);
  color: var(--c-ink);
  border-bottom: var(--line) solid var(--c-ink);
}

.page-contact .window__slot {
  font-size: 13px;
  font-weight: 700;
  letter-spacing: 0.12em;
}

.page-contact .window__time {
  font-size: clamp(1.35rem, 6.4vw, 2.1rem);
  font-weight: 700;
  letter-spacing: -0.02em;
}

.page-contact .window__steps {
  list-style: none;
  margin: 0;
  padding: 0;
}

.page-contact .window__step {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  padding: 16px 18px;
  font-size: 14.5px;
  line-height: 1.68;
  color: rgba(255, 255, 255, 0.88);
  border-bottom: 1px solid rgba(255, 255, 255, 0.16);
}

.page-contact .window__step:last-child {
  border-bottom: 0;
}

.page-contact .window__step .mono {
  flex: 0 0 auto;
  padding-top: 2px;
  font-size: 12px;
  font-weight: 700;
  letter-spacing: 0.14em;
  color: var(--c-sand);
}

/* ── 问题分流 ─────────────────────────── */
.page-contact .contact-routes {
  border-bottom: var(--line) solid var(--c-ink);
}

.page-contact .routes {
  list-style: none;
  margin: 30px 0 0;
  padding: 0;
  display: grid;
  grid-template-columns: 1fr;
  gap: 0;
}

.page-contact .routes__item {
  position: relative;
  display: grid;
  grid-template-columns: 44px minmax(0, 1fr);
  gap: 16px;
  padding-bottom: 24px;
}

.page-contact .routes__item::before {
  content: "";
  position: absolute;
  left: 21px;
  top: 44px;
  bottom: 0;
  width: 2px;
  background: var(--c-teal);
}

.page-contact .routes__item:last-child {
  padding-bottom: 0;
}

.page-contact .routes__item:last-child::before {
  display: none;
}

.page-contact .routes__node {
  position: relative;
  z-index: 1;
  display: grid;
  place-items: center;
  width: 44px;
  height: 44px;
  border: var(--line) solid var(--c-ink);
  border-radius: 50%;
  background: var(--c-snow);
  font-size: 13px;
  font-weight: 700;
}

.page-contact .routes__item:nth-child(odd) .routes__node {
  background: var(--c-teal);
  color: var(--c-snow);
}

.page-contact .routes__body {
  padding: 18px;
  background: var(--c-snow);
  border: var(--line) solid var(--c-ink);
  border-radius: var(--radius);
}

.page-contact .routes__title {
  margin: 0 0 8px;
  font-size: 1.05rem;
  font-weight: 800;
  letter-spacing: -0.01em;
}

.page-contact .routes__desc {
  margin: 0 0 14px;
  font-size: 14px;
  line-height: 1.72;
  color: rgba(26, 29, 33, 0.76);
}

.page-contact .routes__desc:last-child {
  margin-bottom: 0;
}

.page-contact .routes__meta {
  margin: 0;
  font-size: 13px;
  font-weight: 600;
  letter-spacing: 0.02em;
  color: var(--c-lake);
  overflow-wrap: anywhere;
}

/* ── 反馈准备 ─────────────────────────── */
.page-contact .prep {
  display: grid;
  grid-template-columns: 1fr;
  gap: 24px;
  margin-top: 30px;
}

.page-contact .checklist {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 10px;
}

.page-contact .checklist__item {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  padding: 14px 16px;
  background: var(--c-snow);
  border: var(--line) solid var(--c-ink);
  border-radius: var(--radius);
  font-size: 14px;
  line-height: 1.68;
  color: rgba(26, 29, 33, 0.86);
  cursor: pointer;
}

.page-contact .checklist__text strong {
  display: block;
  margin-bottom: 2px;
  font-size: 14.5px;
  font-weight: 800;
  color: var(--c-ink);
}

.page-contact .checklist__box {
  appearance: none;
  -webkit-appearance: none;
  position: relative;
  flex: 0 0 auto;
  width: 22px;
  height: 22px;
  margin: 3px 0 0;
  border: var(--line) solid var(--c-ink);
  border-radius: 3px;
  background: var(--c-snow);
  cursor: pointer;
}

.page-contact .checklist__box:checked {
  background: var(--c-teal);
}

.page-contact .checklist__box:checked::after {
  content: "";
  position: absolute;
  left: 6px;
  top: 1px;
  width: 6px;
  height: 12px;
  border: solid var(--c-snow);
  border-width: 0 2px 2px 0;
  transform: rotate(45deg);
}

.page-contact .checklist__box:focus-visible {
  outline: 3px solid var(--c-sand);
  outline-offset: 2px;
}

.page-contact .prep__figure {
  margin: 0;
}

/* ── 站点信息 ─────────────────────────── */
.page-contact .contact-meta {
  background-color: var(--c-mist);
  background-image:
    linear-gradient(to right, rgba(26, 29, 33, 0.07) 1px, transparent 1px),
    linear-gradient(to bottom, rgba(26, 29, 33, 0.07) 1px, transparent 1px);
  background-size: 32px 32px;
  border-top: var(--line) solid var(--c-ink);
}

.page-contact .meta-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 2px;
  margin-top: 28px;
  background: var(--c-ink);
  border: var(--line) solid var(--c-ink);
  border-radius: var(--radius);
  overflow: hidden;
}

.page-contact .meta-grid__cell {
  display: flex;
  flex-direction: column;
  gap: 8px;
  padding: 18px;
  background: var(--c-snow);
}

.page-contact .meta-grid__cell .mono {
  font-size: 12px;
  font-weight: 700;
  letter-spacing: 0.15em;
  color: var(--c-wine);
}

.page-contact .meta-grid__cell strong {
  font-size: 1.02rem;
  font-weight: 700;
  line-height: 1.52;
}

/* ── 收束 ─────────────────────────────── */
.page-contact .contact-tail {
  background: var(--c-indigo);
  color: var(--c-snow);
  border-top: var(--line) solid var(--c-ink);
}

.page-contact .contact-tail__inner {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: space-between;
  gap: 18px;
  padding-top: 30px;
  padding-bottom: 30px;
}

.page-contact .contact-tail__text {
  margin: 0;
  max-width: 60ch;
  font-size: 15px;
  line-height: 1.72;
  color: rgba(255, 255, 255, 0.9);
}

/* ── 响应式 ───────────────────────────── */
@media (min-width: 700px) {
  .page-contact .meta-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-contact .contact-hero__inner {
    padding-top: 60px;
    padding-bottom: 68px;
  }
}

@media (min-width: 780px) {
  .page-contact .console {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (min-width: 940px) {
  .page-contact .prep {
    grid-template-columns: minmax(0, 6fr) minmax(0, 5fr);
    align-items: start;
    gap: 32px;
  }

  .page-contact .routes {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    column-gap: 32px;
  }

  .page-contact .routes__item::before {
    display: none;
  }
}

@media (min-width: 1020px) {
  .page-contact .meta-grid {
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }
}

@media (min-width: 1080px) {
  .page-contact .console {
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-contact .console__card,
  .page-contact .routes__body,
  .page-contact .checklist__item {
    transition: none;
  }
}